Very professional service. Prompt and responsive. Check everything thoroughly.
VERY BAD AFTER SERVICE. NO REPLY AT ALL. ONLY TIME WHERE THEY REPLY VERY QUICKLY WAS WHEN I FIRST APPROACHED THEM AND THEY WANTED ME TO MAKE PAYMENT. COCKROACH NEST STILL NOT FOUND DESPITE PROMOSING THAT THEY WOULD. BABY ROACHES STILL FOUND EVERY SINGLE DAY. Update: because they don't bother to reply at all after they told me to take a picture of the cockroach for them to see if it appears again, I manged to find another pest control company at the same rate, and in 1 day, they cleared all my cockroaches. They took about 2h and are v detailed. Only this AW PEST CONTROL took less than 10mins. And It was my first time engaging a pest control company - not that I wanted. Almost lost hopes on pest control companies because of them.
Attentive and customer service is excellent!!
Very fast and professional service.
STILL HAVE RATS AND COCKROACHES. USE INFERIOR PRODUCT
excellent service
The ppl who treated my case is professional, not only the treatment, also the other behaviours in my home. Arrived at in time as the appointment, and provided the clear report document.
Fast response and timely service. They prioritze and arranged an appointment to meet my schedule. The technician has done a thorough check and eradicated the termites from my timber flooring. Good job done! Highly recommended.
They were quick and responsive. Terry was super professional and he got rid of the bed bugs super quickly .He was also very punctual 10/10 recommend
Good & professional service! Highly recommended.
A professional service from start to finish. I couldn't recommend them more. They had the ability to tell me the extent of the problem I was facing (termites), in simple terms and offer my wife and I, a solution tailored to our budget and needs, without overselling products or services that weren't required. 5🌟
Had an issue with roaches infestation problem after tenant move out. Contacted A.W. Pest Control and their respond was swift, managed to get a next day urgent service. 👍 Recommendation of 2 sessions of flushing was spot on and after 2nd sessions, the roach infestation problem was solved. Technician is friendly and knowledgeable, even gives further recommendation for prevention.
They are professional and respond quickly to messages. A complimentary same-day site visit was provided to access the suspected infected areas before providing a quotation/recommendation.
A.W was very responsive and professional to help w my termite situation. Annisha was also quick with the follow ups! Firdaus is very knowledgable, helpful and gave lots of advice on prevention. Highly recommended!
Firdaus is professional, patience and helpful. He provides excellent service and finally trace to the root cause of the termites. Hopefully the pest can be totally cleared. Well done Firdaus!
Would like to acknowledge the team - Annisha, Firdaus and Ramzi. They handled from appointment to completion with timely update and professionally. Firdaus is knowledgeable and explained each step clearly during treatment. Well done team!
Highly recommended for their excellent customer service, efficiency and effective treatment. Annisha was very professional in explaining the scope of work and price type, and was super quick to help me secure an assessment on site. Thanks to Firdaus expertise, he was able to exhibit his skill through careful and thorough checking. Overall, it was a good customer experience!
Fir is very professional , patience & helpful & provides excellent service in the first visit for pest control .
Staff very professional. Responded to my request within 2hrs. Upon inspection, staff explained to me the root cause of the issue. Since it’s not termite infected, he suggested that no treatment is needed. Really appreciate the professional and friendly advice!
Staff came down on the same day that i enquire and was on time. Checked the whole house to be safe instead of just that area we mentioned. Recommended treatment on the spot as issue still minor. Good job.
Hopefully now we won’t be facing issue again and looking forward to your support, Thank you
Hafeez is the manager assigned to the project of terminating the termites in my house. He is able to advise the method to be used professionally and he does a weekly house visit until the termites are all terminated. I strongly recommend anyone who has termites issues to approach A.W. pest Control
The process of arranging an inspection was seamless and efficient. They were also very responsive to my queries. Hafeez came to inspect the issue I was facing at home. He was very professional and I really appreciate his advice!
Great service. Friendly and professional. Good price compared to other vendors.
I engaged the service from A.W. Pest Control due to ant issue. I have been using ant gels of other brands but it was not effective. With the ant gel from A.W. Pest Control, I managed to get rid of the ants in less than 24 hours. So, it is effective. Will continue to monitor it. The ant technician is knowledgeable as well. He explained various types of pest issues during the on-site visit. Thanks
Mr Hafeez came to my place to do inspection for drywood termites. He is very professional in providing advice and was willing to accommodate certain arrangements of the treatment to ensure the warranty of my carpentry is not void. In addition, he is very knowledgeable about pests and generously gave advice on prevention methods beyond termites. Thank you Mr Hafeez 🙏 Furthermore, the contact person is Ms Annisha and she is timely in her replies. She is professional and understanding, and would even go the extra mile to call to explain and clarify my concerns. Thank you Ms Annisha Definitely recommend their service!
The termite issue reoccurred within 6 months after their treatment and there were no warranty for the treatment. I have engaged another pest company and they resolved the issue within 8 weeks.
After a complimentary termite inspection by Mr Hafeez, subsequently we decided to engage W.A Pest Control for a One Year contract package for quarterly termite inspection (although our apartment is already free from termite and pest). We are determined to make sure our apartment will continue to be free from termite and pest. We value Mr Hafeez's professional advice as he advised us to seal up all the possible entry points. The quotation for the One year contract package is affordable and it is reassuring to have a professional assistance and help by our side.
Very good experience with AW Pest control, they support us n did initial inspection. Very professional n good 20 years of experience in identifying traces left behind by termites n even give extended advice not to incurred additional cost but to wait till reappearance of the termites at same locations before we have to decide in getting AW Pest control support to get rid of the termites. AW Pest technical personnel also have good advice on the treatments method used. We are now continuing monitoring the reappearance of the termites n will definitely engage AW Pest control to help us resolving the issues permanently.
It was great working with the A.W. Pest Control team. Mr Hafeez is very professional and accommodating. Always assuring and willing to go the extra mile to help me to exterminate the termites in our house. High recommended to engage their services.
